Customer Testimonials

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DealerRater May 20, 2025

The dealership doesn’t honor purchased warranty provisions. I had to pay for items covered in my purchased warranty.

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DealerRater May 20, 2025

They do exceptional work and are kind, honest, and efficient, would recommend to all with a vehicle that they sell.

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Google May 20, 2025

Jill was fabulous start to finish. Easily the best car buying experience I’ve ever had.

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Google May 19, 2025

I recently purchased a new car, and I have to say—working with Jill was the highlight of the entire experience. From the very beginning, she was knowledgeable, professional, and genuinely committed to helping me find the perfect vehicle to fit my needs and budget.

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Google May 19, 2025

Came in for quick oil change, told 2 hours before i could get in. your phone said no app needed. it was 3 hrs including oil change. why are you not using your quick oil change as in your phone message? your service personal was pleasant not his fault. Doug Taylor

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DealerRater May 19, 2025

We sat waiting for our truck to get done. After awhile, my husband stood up and said our truck was sitting outside, apparently already done. No one told us. We go out to find out, the girl is on her own phone. We ask if was done, she says “ ya, I was about to let you know”. Then when we get in and start driving it, the engine light now appears. Not sure what they did for that to come on as we were in for an inspection and the engine light wasn’t on when we brought it in. ... Read More

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Google May 19, 2025

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Google May 19, 2025

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DealerRater May 19, 2025

Excellent experience. They worked to make it happen in one day. We are very appreciative.

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Google May 18, 2025

Nye Ford and buying our cars was a wonderful experience. Service was awesome and we love our cars. Matt Steve and Nick all great people

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Google May 18, 2025

Alex Bryden great guy to do business with.

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Google May 18, 2025

Alex Bryden was excellent! Patient, understanding, answered all of our questions. I would recommend asking for him.

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Google May 18, 2025

The customer service there is fantastic would recommend going there to purchase a vehicle

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Google May 18, 2025

Alex was a superior help. He navigated us to all our apps and was helpful with all questions

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DealerRater May 17, 2025

I was pretty upset about another dealership I called NYE in Oneida Ny talked to a sales representative named Alex he was honest straightforward which is to be honored when it came time for me to pick up my new tundra Alex called apologized about the truck sale not going through because of a factory recall but what was the deal for me was when Alex mentioned he’d never sell the truck to me because of concerns about my grandkids safety which to me was hands down 100% awesome and within another ten minutes they called me back and said ... Read More

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Google May 17, 2025

Mark and Dave have been exceptional. I live out of area and this was probably the easiest car sale experience that I've ever had for myself and my son. Would highly recommend. Friendly, genuine, and beyond helpful!

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Google May 17, 2025

Eric was great very knowledgeable

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Google May 17, 2025

Jeff was a wonderful help getting me into my new Ford f150 thanks Jeff

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Google May 17, 2025

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DealerRater May 17, 2025

Made the car buying process easy and enjoyable., Eric was very knowledgeable in the vehicle

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Google May 17, 2025

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Google May 17, 2025

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Google May 17, 2025

Great!!

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Google May 17, 2025

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Google May 16, 2025

Great experience

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DealerRater May 16, 2025

Had trans pan gasket replaced due to small class 1 leak. Checked after three weeks of driving and it's still leaking. Had coolant flush done and I'm concerned that coolant system may not have enough coolant in it because there does not appear to be anything in the overflow tank. Not impressed with this service experience.

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DealerRater May 16, 2025

The entire experience was wonderful! Everyone was so courteously and helpful. Pleasure to do business with

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DealerRater May 16, 2025

They are a pleasure to work with every time I’ve needed assistance with the car. They go above and beyond and really put in the extra effort

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Google May 16, 2025

Alex was a great salesperson who was kind and considerate and very patient and professional.

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Google May 16, 2025

Ray and Marcus did a great job

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Google May 16, 2025

Ray did a great job.

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Google May 16, 2025

Ray and Brian were great to work with and made the process smooth and easy.

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Google May 16, 2025

Excellent staff. Very obliging. Took care of my issue immediately.

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Google May 15, 2025

great service, very friendly

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Google May 15, 2025

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DealerRater May 15, 2025

Took car in at appointment time and completed work in a timely manner. The service dept. was very efficient as well.

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DealerRater May 15, 2025

Courtesy, on time, respectful, explained all components, those who weren’t involved were very nice, and I got my favorite candy butterscotch

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Google May 15, 2025

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Google May 14, 2025

I just got a used 2023 ford bronco thanks to Ross for the smooth and easy deal would definitely recommend getting a vehicle here!

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Facebook May 14, 2025

Been working with Nye Ford parts & service for over 20 years and they do a great job!

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DealerRater May 14, 2025

We were treated like family. Very happy with our choice and they made it possible. Would definitely recommend them.

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Google May 13, 2025

Alex did a great job getting me into my 2025 Escape! Go see him for an easy car buying experience!

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Google May 13, 2025

We had an amazing experience with Allie at NYE. She was very helpful with everything ! She answered all our questions and went above and beyond .

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Google May 12, 2025

This was our first experience with Nye and our first ever Toyota. We have purchased many vehicles thru the years and dealt with many dealerships and salesmen. But I must say,this was one of the best experiences we've had. Our sales consultant, Alex,was extremely knowledgeable with the process and thoroughly went thru every button and detail of our new Rav 4. He was very patient, kind,and most of all genuine. Alex is an asset to Nye. Thank you,Alex for going above and beyond to make our sale a pleasant one!

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DealerRater May 12, 2025

Our appointment was quick and efficient. This was our first experience with NYE, so far so good.

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DealerRater May 12, 2025

very good service. quick and efficient. chris is very polite and always extremely helpful. gets me right in.

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DealerRater May 12, 2025

They took time to explain everything about the vehicle and options that I could take advantage of. The vehicle was ready as promised. The staff were very personable and knowledgeable about the vehicle. This is the second vehicle that we purchased from NYE and we will continue to buy cars from them in the future.

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DealerRater May 12, 2025

Great service! Andrew was friendly, knowledgeable, and accommodating. The service was well done and timely. Great experience!

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Google May 12, 2025

Couldn’t be happier with my new Jeep! Steve was great, ask for him if you’re looking for a seamless experience!!

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Google May 12, 2025

Courteous and friendly service.

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Google May 11, 2025

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Google May 11, 2025

Thank you so much for squeezing me in to fix my car. Tami was especially excellent and so kind to make sure to educate me and help out!

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Google May 11, 2025

From sales to service and especially parts departments the entire group is top notch i highly recommend buying servicing and even talking to the parts professionals, I was highly impressed at the overall operation how easy everyone made my experience to be keep up the good work and i will definitely be telling everyone to come here.

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DealerRater May 10, 2025

After second trip there for same issue and repaying my deductible for first reason truck went there I will not be going back

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DealerRater May 10, 2025

Service team was excellent and front desk was excellent!! Jeff and Casey were very responsive :):)

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DealerRater May 10, 2025

They are professional. They get you a timely appointment. They keep you informed as they go through the diagnostic and the repair process.

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DealerRater May 10, 2025

Just a well and pleasant experience. This was my 2nd maintenance on my 2024 Corolla and now my wife just bought a Camry which we will be bringing in.

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DealerRater May 10, 2025

NYE Chevrolet Service Dept is top notched; expediant, reliable in diagnosing not your normal everyday issue with car purchased else where. Very happy with the service at NYE Chevrolet and since their service department is so good, wouldn't hesitate to recommend purchasing a car there. Thank you NYE Chevrolet Service Deptartment in Oneida; you guys are the best: Adam, Jeff and Casey!!!

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DealerRater May 10, 2025

First time I did not mind sitting at a dealership, everyone was very kind, just want Tami to help me

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DealerRater May 10, 2025

Making appointment was very easy. Service department was professional and very friendly. Would highly recommend!

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Google May 10, 2025

Keri is a pleasure to interact with when getting service work done on my ford maverick. Her knowledge and ability to multitask is awesome. Big shout out to you Keri!!

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DealerRater May 10, 2025

I could write all day. From Tammi’s constant communication to the fact she was pleasant . Professional , genuine. Took time to answer all my questions and worked with me to have a vehicle when they had to keep mine. I can’t say enough about the service here .

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Google May 10, 2025

Very friendly had my key fob programmed done in less than an hour.

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Google May 10, 2025

The people who worked on my truck and who helped me get my truck in to get serviced did an amazing job. I am super happy with how the handled everything.

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DealerRater May 10, 2025

My salesman Lee Bartlett was over the top experienced and truly wanted us to love what we were buying. He's not there to talk you into something like some others. Lee is there to guide you through your next journey to find your next vehicle. I drove 98 miles to have this experience. Trust me, Ask for lee Bartlett to guide your next Jeep Ram adventure. I am very satisfied with my 3500 Ram

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Google May 10, 2025

great service

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Google May 10, 2025

Samuel Hersam is knowledgeable, energetic and just a joy to work with. Brian who is the finance guy was also great to work with. A very positive purchase experience. Highly recommend. Samuel is also the first person to go over every button in the vehicle with me. He is patient... he is just great. Will definitely refer people his way. Thanks Sam!

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Google May 9, 2025

We had delt with a major truck issue and Jeff Socha was amazing in helping us quickly clear it up and get us into a brand new truck!! Thanks for all the help!!

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Google May 9, 2025

I drove 98 miles to look at a specific truck in stock, it was raining pretty bad that day, my wife and I walked in the front door of the dealership, we were were greeted by Lee Bartlett immediately. Big smile, strong handshake and introduction. He immediately Got the truck we came for and took us on a test drive. He explained allot of features of the vehicle and the electronics in which we weren't familiar with during the test drive. Lee explained the rebates available, current financing rates and answered every question we had. Lee understood we were pressed ... Read More

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Google May 9, 2025

Ray found me the perfect truck

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Google May 9, 2025

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Google May 8, 2025

Keri and the nye service team were amazing! They stayed in contact thru the whole process , and made sure everything was perfect! Great experience! Thank you!!!

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Google May 8, 2025

NYE was a fantastic experience for us! We heard about them from our favorite mechanic. We told them what we wanted, and they had a car that fit the bill already. It was all smiles once we got here: the car was clean and pulled up when we arrived. Sam helped us with the estimate and made us feel right at home. New wheels, brakes, everything ready: everything checked out. Not a shred of pressure or pushiness: not a bit of deception or trickiness: everyone was very accommodating and helpful! Driving off within the week!

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Google May 8, 2025

We had a deal in place for a used Ford Explorer that went south after the finance manager jerked us around on the interest rate. The salesman (Alex) was entirely understanding and honorable about the situation. He refunded our deposit without any issue and even wished us well on our new vehicle with another dealer despite the fact that this was not his fault. We would give Alex another shot in the future.

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DealerRater May 8, 2025

I previously used Nye Chevrolet. Brandon moved to Nye GMC, I followed. I appreciate the personal care received from him and Chris.

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DealerRater May 8, 2025

Starter went on my Passat. They had a loaner. Saved me! Great communication Highly recommend

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Google May 7, 2025

Great service!

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DealerRater May 7, 2025

Very friendly and fast did do good work on my Rav 4 hatch back would recommend them to other people too.

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DealerRater May 7, 2025

My brand new 2025 Corolla came with 2 scratches on the driver's door and no one at Nye noticed them. They were the first thing I noticed walking up to the car. They had me take the car and said they would need to find out when their body works individual could get it fixed. I waited a week and received no call. I then called Samuel Hersam, the Sales Consultant who sold me the car to find out when my car can be scheduled to fix those scratches. It was agreed that if I dropped it off on the Monday ... Read More

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DealerRater May 6, 2025

Very nice people. They try very hard. Good delivery to my business office. Would buy from them again.

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DealerRater May 6, 2025

Great reliable courteous service. We knew what was being done every step of the way. Very short wait to be taken care of

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Google May 5, 2025

Alex and Matt were great through our entire shopping experience. We originally came to test drive and left with a new vehicle. They were knowledgeable and accommodating without feeling like they were pushy salesman. Thank you!!

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Google May 5, 2025

People there are super friendly and awesome. Marcus was the best !

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DealerRater May 5, 2025

They got me in a very timely manner and figured the problem out and fixed it.

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DealerRater May 5, 2025

All the guys were very helpful and answered all my questions, Very nice experience, Thanks 😊

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DealerRater May 5, 2025

Service with Tina at NyeVW is always above expectations every time. I highly recommend going there to everyone.

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DealerRater May 5, 2025

Over all , good experience am enjoying the new truck. Hate these constant inquiries about reviews

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Google May 5, 2025

They have been great everything was on time and done correctly

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DealerRater May 4, 2025

The salesmen were personable. They answered questions and were available by text too for questions, even when they were off. Personal service

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DealerRater May 4, 2025

Staff was excellent to work with. Very knowledgeable of the product they are selling. Also very cooperative of my busy schedule.

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DealerRater May 4, 2025

Wyatt, Mike, Eric & Nick were all AMAZING to work with! They made a complicated request an easy purchase!

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DealerRater May 4, 2025

Professional and quality service, effective communication, quality workmanship, honored recall and warranty with no issues. I was very happy with the service overall.

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DealerRater May 4, 2025

They diagnosed the problem with my truck, got me schedule for warranty work fairly quickly, made the repairs and truck has been good so far.

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Google May 4, 2025

Jill did a great job!!!!

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Google May 4, 2025

Kevin was great!!!

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Google May 4, 2025

Thank you for your assistance Kevin! It was much appreciated!

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Google May 4, 2025

Jill was wonderful

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Google May 4, 2025

Kevin Miracle is the most amazing salesman!! He makes every purchase feel like home.

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Google May 3, 2025

Alex did a great job with my new F150. Thanks

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Google May 3, 2025

The team at Nye ford did a great job walking me through and setting up my first new ford. Alex, Steve and Matt work well together!


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