Customer Testimonials
Experience was straightforward, with no red tape and hidden costs from sales floor to mgmt.
Emaj Smith did a wonderful job!! Thank you!
Amazing went out of there way for us . Helped so much we could not be happier.
Bought a 2019 F350 from NYE FORD . Alex Bryden was my sales man , what a perfect experience !! He is very helpful and knowledgeable about the truck , answered all our questions . Couldn’t be more pleased.
Just take a ride up there and check out their inventory that'll tell you a lot
Quick, efficiency, friendly and professional! Always accommodating and understanding when I call. Knowledge and keep you updated throughout.
I have always had great service at Nye Rome
Quick and solved my issue. Easy drop off and pickup as well. Covered by ford.
Every time I need some help from NYE Ford, they are right there ready to help! They are always cheerful and courteous. They get me in and out quickly and do my repairs right the first time.
All the people that work at the dealership is friendly and talk to you and always have coffee
Emaj Smith is Awesome. Thank you so much
Alex did a great job would highly recommend him!
All staff were well trained in their rolls. They provided direct answers to questions and completed their tasks efficiently.
She was so wonderful and polite to work with. Excellent service rep. She also had a salesman help me, and I bought my first car from Nye.
Judy was wonderful to work with! Excellent customer service. Very personable and straight to the point. Thank you!
Everyone was very pleasant. They answered all of our questions. Helped educate us on how to operate the car. Nice atmosphere.
They took care of problem in a timely manner and was good about it. We went shopping and had breakfast and when got back it was done.
Emaj Smith did a fantastic job. Thank you for all your help.
I’ve been coming here for years enjoy there service get you in and back out the door
Paula was warm and friendly, laid back and help out immensely.
I had a great experience here! The staff was friendly and professional, and they explained everything clearly. They fixed my car quickly, kept me updated, and didn’t charge a thing, since the vehicle was still under warranty. They went above and beyond to make sure my car was in great shape. I highly recommend them for honest and reliable service. I’ll definitely be back!
Mr. Korzec readily imparts information on service status and service needs. He provides a congenial service experience.
Exceptional service! Car was towed to the dealer and repaired In the same day. Customer service was great as well.
Ray was excellent !!!
It took two visits to complete my latest service, but not a problem. John in service always goes above and beyond to get things right as easy as possible. He is a great asset to your dealership and should be recognized as such. Thanks John!!!
I want to give a HUGE shout out to the team at NYE GMC and NYE Chevy! From my sales person Paula @ Chevy, Pat the Sales Manager @ GMC and Chris at GMC Service, my experience has been an extremely positive one! The sales team was totally pressure-free, and the professional attitude and handling of an minor issue that came up with my new truck from Chris in service made this one of the better buying experiences I have had!
Always had a great experience here. From sales,parts and service
Jeff and the service dept were great to work with. Got me in and out quickly.
Ross and Matt were a great help finding my next lease and made it an easy transition. They are a great couple of guys .
Holly was professional, knowledgeable, accessible, prompt and a great communicator: She provided outstanding customer service.
Judy went above and beyond to research the maintenance plan that we were sold when we purchased the car.
I recently had an outstanding car buying experience at NYE and I couldn't be happier with the service I received. Dave and Bobby were incredibly patient and knowledgeable throughout the entire process. They took the time to understand my needs and provided excellent recommendations that perfectly suited what I was looking for. From start to finish, Dave and Bobby made the car buying experience smooth and enjoyable. Their expertise and genuine care for their customers are truly commendable. I highly recommend visiting NYE in Rome and working with Dave and Bobby if you're in the market for a ...
Always very fast and friendly service at NYE ford. Your in and out in a flash with quality repairs.
I was in a rush to find a vehicle and was not finding the right deal and/or vehicle that I wanted. While searching the internet for local dealers with the right vehicle for the right price, I came across NYE Volkswagen of Rome. I called as I was driving to the dealership to check out a vehicle that I was interested in and was greeted on the phone by Niko (one of the salesman). He offered to pull up the vehicle and have it running and warm as it was the beginning of winter and in the 20’s. I ...
Our Rome VW (Nye) has great employees, a very Knowledgeable service team, and a lovely facility. Oh ~ and pretty nice cars, too! My only concern is the cost ~ the hourly diesel rate very high (for me).
Quick efficient service of my new vehicle. Pleasant staff. I am happy we purchased our car at NYE
Samuel is awesome! Just need snacks at the coffee bar!! Everyone was very helpful. First time purchasing a Toyota. Very pleased..
I was treated respectfully, and all staff worked to make the purchase as efficient and pain free as possible. Sam resounded to my requests in a timely manner, and was helpful in all my questions.
Friendly, efficient and honest that's what I like in a car dealership..see you in the spring
Great experience and great people to deal with. Would highly recommend for sales and service needs.
They took good care of me when I went in to have my vehicle serviced extremely friendly
The dealership was very clean and welcoming. The staff was very friendly. Paula was my salesperson and she was very helpful and knowledgeable about the products she was selling. She is a straight "shooter" about fitting you with the right vehicle that meets your needs within your price range. Every step of the process was explained in great detail and was thoroughly presented before signing anything. They are truly a great place to do business with and Paula is a shining example of a reputable and honest salesperson. A truly excellent experience.
I was pleased with a quick evaluation and service for my vehicle. Jeff was friendly and helpful.
Keri exhibited outstanding customer service skills throughout the visit providing information as to the repairs requested and those recommended, time required to complete and costs involved. Great job Keri! Thanks for your friendly manner, excellent communication and expertise!
Emaj Smith did a great job. Thank you for all your help. Have a great day.
Very pleasant and quick to get me signed in for my toyota care. I explained work when finished
Very accommodating and helpful
Exceptional service, customer service, professionalism, and sense of humor throughout the entire visit. Would highly recommend NYE to anyone else.
Great experience working with Jeff! Professional, helpful, and made everything simple. Highly recommend!
Quick, easy, and a great experience leasing our new car! Lenny and Brian were professional, personal, and kind.
I think they did a great job scheduling the work and keeping to my appointment. Workmanship look good on the repair that was needed.
Could not be happier. Even found a cracked taillight after the purchase and they took care of it asap.
Definitely go here , service was excellent! Christopher Webster was amazing, everything was top notch, he was knowledgeable,quick and precise! Very satisfied!! Thank you Chris!!
This is the fourth vehicle I have bought from Nye. I like their sales staff,especially Samuel and Brian. Also their service department is great.
Informative and easy to work with. Helped me find exactly what I wanted within my price range.
Michele hits it out of the park every time. She is a asset the the FORD Team
Always the best service, courteous, helpful and friendly people who are willing to listen to is
The service department helped us with an unanticipated issue with our car on New Year's Eve. We were very appreciative!!
Everything done as discussed. Happy with all around service. Pleasant interaction with all involved at dealership.
Vehicle inspection and key recall. Services department very accommodating and polite.
Exceptional service
All the staff were pleasant, well trained and thorough. They identified the repair needs and set up a day to complete the repair. Cost estimates were accurate.
If your looking for a new vehicle definitely see Alex . He helped me into a new lease and I definitely will be back.
Very good service! Everything explained clearly. Helped me out with some issues that they didn't have to! The service guy Chris was great! very knowledgeable and understanding. I'm glad I bought from this dealership!
Been a long time customer and they have exceptional service. Everyone is great people. Thank you
This was an awesome experience! Thank you Emaj!
(Translated by Google) Eli was wonderful! Recommend My to anyone! (Original) Eli was wonderful! Recommend Nye to anyone!
Great Staff! Wonderful to work with! Our sales consultant, Emaj Smith, went to over and above to make our car buying experience a pleasant one. He is a great gentleman to work with from start to finish. Many thanks.
Andrew was very knowledgeable and pleasant to deal with. I would highly recommend him and Nye's!
we were taken in promptly and updates provided. Wait time was reasonable. Staff always helpful.
Had a wonderful experience here. Big thanks to Paula!
very pleasant and easy experience. Salesman Emaj Smith was very knowable and easy to deal with. Will br back when my wife is ready for a new car.
Paula is wonderful and extremely informative! She worked with me for MONTHS to find exactly what I wanted at the price range I felt comfortable with. Couldn’t be any happier!
I would like to recommend Ross Barton of Nye. To Anyone who is looking to get a car, He is very friendly ,knowledgeable, experienced.
Marcus was great! He worked with me to get all my rebates
The process was quick and easy. Paula Dillion was great and I will buy here again!
If your looking for a Great place to have your car serviced NYE is the place to go!! Great people and Great service. If you go to NYE GMC ask for Chris. He is the best and will get you what you need!!
Had the best experience while purchasing my new Tumdra at NYE. I had gone to three dealerships prior to and had bad service with zero luck. Sam Hersam (my salesman) was outstanding, enthusiastic and all around a nice guy. He did not hesitate to answer any questions I had. He was honest and informative. I would recommend Sam any day of the week. Thank you Sam, i love my truck!!
Great place to deal with. The service department and staff were very friendly and helpful.
We were pleased with the car buying experience and we would recommend them to others.
My experience with Nye Chrysler Dodge Jeep Ram is always excellent. Service Department is super.
The process was easy! Everyone I dealt with was friendly and helpful. I would highly recommend.
Alex B. was helpful throughout the purchase process and delivery. I was pleased with the finalized deal that I felt was reasonable.
My experience at Nye Jeep was nothing but excellent customer service. From my Sales Associate to the Financial Team. Everyone treated me with great knowledge and professionalism.This was my 3rd vehicle I bought from Nye.
Performed an honest state inspection (after going to Mavis Tire and they told me I needed $1000 of brade pads/rotors). Toyota walked me through everything and said the pads/rotors were in great shape. Very professional, clean, explained everything. THANK YOU!
Excellent experience every time! Staff is professional, dealership is clean and welcoming, and I can set up my laptop and work while I wait.
Paula is excellent she’s very professionl
Paula and the others did a great job with getting me into my next vehicle. My situation was a bit unique but they showed their experience and knowledge to get it done. Thanks folks
My car was taken in promptly and I was welcomed by staff. Waiting area was clean and comfortable. Car was expediently taken care of and I was in my way.
Service completed quickly and efficiently!
Contacting them by phone is hard. They have to connect you with the right person.