Customer Testimonials
Michelle in service has been the best For explaining how to use my sync 4. Jeff Socha was amazing in the sales department!
Mobile Service is awesome
Each employee we interacted with was very knowledgeable and personable. We are likely to return.
Eric was wonderful. Quickly resolved all my questions and issues and got me on the road in my new car. My new Rav 4 is fantastic.
Keri was amazing and helped me through the wait, keeping me informed and updated until the van was ready. Beyond that my rear doors got jammed up and the technicians were kind enough to help for more than 30 minutes off the clock going above and beyond their duties. As a business owner myself, I was beyond impressed from start to finish and will definitely be bringing my work vans here for maintenance from here on.
Customer service was impeccable - timely, courteous and professional. I can't thank Tina and Chadwick enough!
We have been dealing with NYE Ford for over 15 years we keep coming back because of the excellent service we get. Their salesman are top notch!
All the staff were very friendly and there was no high-pressure. They were very efficient and got me out in a timely manner. Spent time and went over several options on the car so I understood before I pulled out of the dealership.
Everything was made simple. The sales staff was very helpful. And I felt as if I was treated fairly.
Every one was Great. Sam was very helpful. Would come here again
I got a new truck from Nye GMC and Eli was great, even after the sale I had a few questions and Eli was a very big help. I have even give his name to a few people. Great people to work with.
Awesome place to purchase. The staff was wonderful from start to finish. Paula and Dan were terrific!
Keri was kind and courteous through out the transaction. She is a strong asset for nye ford.
She squeezed me in for a last min inspection at the end of the day on a Friday with no appointment. Sweet, highly informed, and very attentive. Excellent employee.
The service department was friendly and accommodating. This made my visit fast and efficient for me.
Very nice dealership experience at Nye Chrysler and jeep in Oneida New York nice people to Buy a car from
I had to most wonderful experience with salesmen Geo and Jeff! They were both very informative and helped me with everything I needed, highly recommended!
Hands down the easiest and most pleasant car buying experience I have had. Ross was my salesperson and he was knowledgeable, friendly and no-pressure. Extremely easy to work with and got me an amazing deal. Matt in the business office was kind and professional and made the entire process smooth. I cannot recommend Ross at Nye Ford enough!
I recently purchased a Jeep Grand Cherokee at Nye Toyota. Our salesman Sam and our finance manager Dan made the experience so easy. This was our first big car purchase as a family and it couldn’t have gone better. Both men were so helpful and made us feel welcomed and comfortable with the whole process. Highly recommend Dan and Sam! A great team!
Excellent and easy to talk to salesman, quick and detailed breakdown of numbers, and rapid delivery of the vehicle.
It was a pleasure working with Sam. I appreciated his transparency and enthusiasm.
My guy Sean Brady always does his best by me and his customers
Great experience! Very friendly, Sam is the man!!
Called Andrew today to get an appt for car inspection for a friend. Her inspection ran out today. He was great to get the vehicle in before the deadline. Last week Holly had advised my friend that she would have the car picked up for this service (as she was nursing an arm injury and driving was difficult) but no one showed to get the vehicle. Two or more voice mail messages to Holly last week went unanswered. Thankful we got in touch with Andrew today !
Personnel were helpful, polite, pleasant. Mr. Smith was very accommodating and made the process go smoothly for me! I was quite pleased.
I was impressed with my entire experience at NYE Toyota. I worked with Jeff and will be going to him for any other car needs in the future. He was extremely knowledgeable about my truck, its features, and financing options. Buying a new car can be stressful, but he made the entire process stress-free.
Sam’s the man! Great service!
Got me right in though I was more than 30 minutes early. The duration of the service was quick.
Worked with Jeff Gifford, he was great and made the process very easy. Highly recommend.
I currently purchased a 24 bronco from this dealership, I shopped around at other dealerships and I will say that NYE was by far the easiest deal, stress free, headache free… and my dealer, Ross, was absolutely amazing! If you are looking to make a stress free deal, I’d most definitely suggest heading to NYE! I’m sure I will be back for future purchases!
Geo and Jeff gave me a great experience at this store. Definitely satisfied
Geo and Jeff made my experience very accommodating and swift.
Gio jones and jeff gifford , along with there sales team are all about customer satisfaction, and fair deals . Come see them at Nye Toyota
Sending a thumbs up to Eli Neth of Nye GMC Buick… excellent salesman… great place to buy a vehicle
Thank you Sean Brady and the rest of NYE Ford Sean was very helpful and knowledgeable. Ill definitely be purchasing a vehicle from him
I cannot say enough positive things about Sean Brady and the whole team at NYE Ford! From start to finish the process was simple and smooth. I highly recommend checking them out for your next vehicle!
Quick, easy and friendly service. They were able to complete the recall while I was already there without having to return for a second appointment.
NYS Inspection - I waited for the service to be complete. The time to inspect was explained and was as scheduled.
I know appointments are not needed for oil changes and tire rotations, but I always call Eric to "set up" an appointment. If I have questions, he is quick to answer them.
I received exceptional customer service from Geoffrey & jeff . Thank you. You guys are the best !
Jeff & Geoffrey were amazing!!!! If you want great, respectful, prompt, careful service, hit them up!!! You won’t regret it 🙂
I came in to browse with an interest in purchasing a new Toyota (in the near future) and Geoffrey was the BEST ! He really helped me find something nice for me within my budget and explain everything throughly !! He left me his information for when Im ready to purchase the vehicle I want. I will definitely be coming back to purchase from him !
Geoffrey and Jeff were great help!!!! Check them out amazing company!!!!
Got a new 2024 GR Corolla. Always wanted to make the switch to Toyota and finally did. Sam was a pleasure to work with!
Sean Brady was amazing!!
The Salesman Jeff Socha did a great job finding the truck I wanted for the price I wanted!😊
These guys aren't just after a sale they are looking to genuinely help people in there search Sean taught me alot that I never thought I'd need to know. Definitely will be buying from these guys
Great job to Sean and all of the sales team!
Great job Sean Brady and the sales team.
Excellent sales help. Jeff spent a long time with us making sure all the technology was working and that we understood how to use it.
I had excellent service at NYE VW. Tami was very helpful and that was much appreciated.
Always quick and friendly service. Usually done in under one hour and the prices are reasonable.
Excellent service. Eric is the best sales person! Appreciate the new car and explanations on how to use it.
Service department is excellent. They have time and time again went above and beyond when I have required service.
Alex was excellence highlighted by his patience with me and my schedule
Alex was very easy to work with
Alex was very polite, courteous, and professional. Will work with him again.
I recently purchased a 2024 Toyota Tacoma TRD Sport from NYE Toyota and couldn't be happier with the experience. From the moment I walked in, the staff was welcoming and professional. I talked to Jeff, Eric and Dan. They were incredibly knowledgeable and took the time to understand my needs without any pressure or rush. They guided me through various options, answered all my questions, and made sure I found the perfect truck within my budget. The entire process, from test-driving to financing, was seamless and transparent. I truly appreciated their honesty and the lack of hidden fees or surprises. ...
Always a good experience! Been doing business with Nye for over 25 years. Hope to never go anywhere else.
I thank Zach and Mark for their excellent transition to purchasing my vehicle. It was pleasant and there was no pressure.
Keri worked great with me. She walked me through everything detail for detail & she was very sweet & caring about my situation! I loved meeting her & would love to work with her again when needed.
Toke care of problem right away, plus offered to help get our 2 remote key. Yah! Got it.
Great dealership, got a good deal on a quality used car. Nice people to deal with.
Very clean. Extremely amiable. Explained everything that needed to be done and what the price would be before starting any work.
Alex was great to deal with! Very diligent and responsive so before!
Alex was a huge help with a mutual customer. He was understanding and made sure that all the information I needed was clear and concise. Very easy to work with!
We drove 1 1/2 hr to go to this dealership and we were not disappointed our Sales consultant Sam Hersam and manager Dan were very friendly and easy to work with Purchasing our new Rav4 was quick and easy Would def recommend
Are salesman Sam was very friendly and helpful we really enjoyed getting our new Rav4 through this dealership would highly recommend them
Everybody was very nice and professional took care of me quick and they even delivered my car to me at work. If I ever buy a car again I am going to this dealership again
Safety recall handled perfectly. Timely service stop. I was greeted by the service agent and given a good timeframe for the repair. Received a pickup call and was on my way.
The staff is always friendly though I am surprised there is such a turnover in staff. They always check with me before performing a repair. They work promptly.
All of the service reps were very friendly. A regular service turned into a transmission repair. Everyone was very accommodating and provided me with a nice loaner. I also appreciated the updated emails and phone calls on the status of my vehicle.
Jeff helped me get into a new Raptor. Excellent to deal with.
The purchase of my vehicle was simple, quick and easy. Staff were were wonderful to work with
Everyone that I talked to was super friendly and was attentive to my needs. I brought in 3 young children with me to pick up the vehicle and they were welcomed just as I was, which is not common unfortunately.
No matter what I’m in service for… big or small, CJ and Brian being there at the time always makes me feel like I’ve got no worries about choosing NYE Oneida for my Toyota keeping me safe on the road for many years now!
WAS A GREAT EXPERIIENCE. TRUCK WAS FIX IN A TIMELY MANOR. I WAS KEPT INFORMED
Everyone was very informative and knowledgeable. I enjoyed the process. Noone was pushy. Grat price for the vehicle and my trade.
Very friendly and helpful! Only place I will purchase a vehicle! Nye is the place to go!
They were very courteous and professional. Parts were ordered, came in quickly and repairs were made. Very satisfied.
CJ is very courteous, friendly, professional and knowledgeable. I am always glad when he is my service manager.
Very thorough service, nice waiting area, courteous staff, send reminders about appointments. All required work completed
Great service manager made sure everything was taken care of and can’t ask for much more than that!
The service rep was very good and honest to me. I want him as a rep all the time.
Great customer service, friendly, helpful and clean. Took over an hour for an oil change and cost $85!!!
Worked on my truck Within a short time . Polite .check for any additional work needed
Friendly service, prompt, willing to listen to our concerns. Particularly appreciate Michelle La Rue, she was knowledgeable and helpful.
The best service I had in years. Professional, courteous, and accommodating. Explain everything. Highly recommend this dealer for service.
All Around great experience. Everyone was very helpful and courteous. Emaj and David made everything smooth and easy
The service writer was very friendly and helpful. I asked him to have the mechanic put seat covers on before getting in, and he offered to drive the car in and out of the shop since his clothes were clean.
Best customer experience I’ve had ever when buying a car! I highly recommend Nye and I extremely recommend using Ross Barton
The dealership was great, everyone was friendly and knowledgeable. Knowing there are other Nye dealerships they could pull cars from if we needed was a big help.
Keri Whitmeyer is outstanding! Nye Auto is lucky to have her. She really cares about her customers and takes the time to explain everything. You can tell just by around her that she loves what she does!!
The vehicle was in for the Works Package, Multipoint inspection and state inspection. Keri, the service advisor was very pleasant and explained things well, all the while being the only advisor there and customers and techs all vying for her attention - she handled the stress very well ! I have been going to Nye for 25+ years and I have noticed the last few visits there seems be be a lot of turnover in the service department.
CJ, Mike and Holly, Thanks so much for the exemplary service, and follow up, on my recent 2023 RAV4 Prime maintenance visit at NYE Toyota in Oneida. The short trip to your dealership is worth the effort to receive the gold standard treatment that the sales and service departments have delivered throughout my relationship with NYE Toyota. Both the service and sales departments uphold the concept of responsible customer care and top notch mechanical and technical service. The wheel alignment and steering synchronization are excellent. The RAV4 now tracks like it’s on rails.
Great customer service. Always willing to work with you for an appointment and they get the job done quickly and efficiently.
The Nye service team is fantastic! I have had my vehicle serviced here numerous times and it always is great.