Customer Testimonials
Kaitlyn Croniser and Ray Peck both helped me at different times between picking out a Vehicle and working through the finalizing and purchase to drive away with my New truck
Dasha and her team made my first car buying experience the smoothest and quickest process ever. Everyone really knows their stuff, that was awesome as someone who likes to ask questions. Definitely will be back again if in need of another purchase!
Seamless and efficient transaction. Dasha was very helpful, knowledgeable and pleasant. Very friendly and super helpful.
Staff were respectful & courteous. Car prices are very competitive with other dealers. An overall good experience.
Mike & Chris were great at communicating and explaining everything to me. Repairs we completed and I was back in the road without any issues! I would recommend to everyone!
We were very pleased with the communication and ease of purchasing a vehicle from NYE GMC. We truly appreciate working with Caitlin our sales consultant. She was friendly and helpful. The sales manager, Todd, was also very easy to work with. We would definitely recommend the organization and sales team.
I bought the car and had a problem they fixed it now mayor oil leak and engine light on
I always use this place very friendly and good to work with just a fantastic place
Chris Webster and Alissa Thayer always are fantastic!
Bobby and Matt were wonderfull
Seamless process with nice friendly customer service. Need a vehicle, go see Matt Zumpano!
I received excellent service by mgr Josh Wojcik and his staff. My Toyota Corolla is running great
Outstanding service, to9k my truck in on time,did the service work in a timely manner. But most of all the service lady was Outstanding and answer all my question and treated me as family.
Josh was fantastic. He was very welcoming and personable when I arrived and took great care of me!
Nye Ford had always been prompt and professional providing great service. My service advisor was excellent providing a welcoming environment and great communication.
Had a great experience Alex, Robert, and Matt were awesome! Sales manager Steve was very helpful and a great guy. I would absolutely recommend this dealership to anyone looking for a great buy and a wonderful experience.
Had the best Ford experience!
Jeff was amazing the whole process. Matt made signing easy.
Everyone at Nye Chevy is very nice and helpful. They have a nice waiting room to sit in while my car is getting maintenance done.
Thank you to Alex, Mark, and Matt over at Nye Ford for helping with our purchase of a 2026 F-150. They went above went above an beyond to help. Everyone is great!
I can't thank Mark, Alex, Matt at Nye Ford for getting me into a 2026 F-150. They were very helpful with all my questions and concerns. They truly make you feel at home while making a big decision. The walk through of the service department and where to go if you need to bring your new vehicle in for service is a wonderful addition to the vehicle buying experience.
They were friendly, polite and professional. They kept me informed on the progress and finished in a timely manner.
Greetings : I was very pleased with the timely service I received and NYS inspection .I also was happy that a part I needed was in stock and did not require a second trip ..I will look to NYE Ford in the future for reliable work to be done for my service vehicle ... Thank You. Laurin Plumbing inc.
I want to thank Kirsten for helping my nephew purchase his car. All of the people at Nye were great to work with. We were very pleased with this dealership.
Excellence experience!
These people are top notch
I brought vehicle in for regular maintenance. Additional services were recommended and explained thoroughly. I did not feel pressured to agree. Very pleased with Andrew and team.
Always provides the best customer service! From the moment I arrive it feels welcoming and they keep keep me updated and treat me like a valued customer. Great experience!
Jeff was very nice and informative on what and when my repairs might be completed.
Great attentive service, very friendly and knowledgeable and had the work done very quickly. Correspondence was easy and follow up was fantastic. Highly recommend.
Convenient and easy to work with. The team was flexible and helped me through the full purchase transaction.
Andrew was pleasure to work with for the servicing of my Toyota Prius. Would welcome the opportunity to work with him again.
These ppl are very courteous and efficient. They are pleasant to deal with and i am pleased with their service work
Very helpful and understanding even with semi-last minute change in the amount of work that needed to be done on my vehicle, they were able to accommodate, which was way more than the previous dealership I had gone to.
The staff is helpful and friendly. They are able to answer all of my questions
I could not be more pleased with my experience! Not only did they get my scheduled quickly but the tech was great with reaching out to my warranty company and myself to keep the process running smoothly. Thank you!
I was in just for a nysi the service team welcomed me right in and made my appointment an easy one.
Jeff battles personally helped me in service and got me In and out very quickly.
Sunnie and Mike were excellent to work with
I wish I bought my previous cars from there. There genuine and really care about there customers. I highly recommend them to anyone buying a new or used vehicle.
Usually, the idea of going to a dealership will make a person groan. The thought of trading in a vehicle and purchasing a new one always seems tedious and frustrating. Well, let me tell you, the folks at NYE will make you think twice on that by making the process a breeze. Especially if you work with Ross Barton and Dan Bennett.
I reached out regarding a 2026 Jeep Compass they had for sale. A kind woman named Trisha Green, connected me to a salesperson, Ross, who was truly fantastic and the highlight of my NYE experience. Ross was accommodating, answering ... Read More Google - Nov 2, 2026
Excellent company! Matt made the process smooth and was very honest! All around a great experience will definitely be back !
It was honestly the best car buying experience I have had.
Usually, the idea of going to a dealership will make a person groan. The thought of trading in a vehicle and purchasing a new one always seems tedious and frustrating. Well, let me tell you, the folks at NYE will make you think twice on that by making the process a breeze. Especially if you work with Ross Barton and Dan Bennett.
I reached out regarding a 2026 Jeep Compass they had for sale. A kind woman named Trisha Green, connected me to a salesperson, Ross, who was truly fantastic and the highlight of my NYE experience. Ross was accommodating, answering ... Read More DealerRater - Nov 2, 2026
Everything went very smoothly, everyone was very helpful and made sure we were happy with our new vehicle
This was the best car buying experience I have had. Thank you to the team. They offered me a fair offer on my trade, and the rest of the transaction was smooth. Working with Faith was terrific.
My visit there for State Inspection and first service was done quickly and professionally. Thank you
NYE Toyota was awesome! Great car buying experience!! AJ, Tamera and Dillion were top notch! All were willing to get my son and I into new trucks without breaking the bank! I will surely do business with AJ and the crew again!
Alisa Thayer has been wonderful about communicating with me. She has helped with problem solving for scheduling service for my car.
We received excellent service while purchasing our new Tahoe. Everyone was very attentive and helpful getting through the process. Loving our new Chevrolet.
Great job, kept me updated, got me a loaner when needed, easy to get in touch with
Appointment right on time as scheduled and everything handled as it should be, Thank you!
Even though I was late they still accommodated me and got the job done efficiently.
Andrew is engaging, helpful and informative. He works to find the appropriate solutions to issues that arise for customers.
David Jurin and Mark AnthonyC. Were wonderful to work with! This is my 4th VW lease and my second with NYE VW! Professional, informative, no pressure experience! David takes the time to explain all of the features of the new vehicle and Mark takes the time to go over the all important numbers! We drive to NYE from Syracuse ! You can’t go wrong at NYEVW ask for an appointment with Dave Jurin!
Mark, Jeff and Matt were absolutely fantastic!! Love the experience! Great place to buy from!
It took longer than what I thought a dead battery would be, but they did a good job and I appreciate it
A++++ dealt with Alex, Matt and Mark. Would highly recommend.
Completed the work that I needed done, nothing more, nothing less, and they were very upfront
I called the service department, and they were able to service my RAM that day, which was great because I was going on vacation the next day and wanted to take the truck. They completed the service, and I had it back the next day.
Everyone addressed me with a friendly hello. And it was Clean and comfortable. My car was ready when I arrived .
Robert and Matt were amazing!!
I worked with Trisha, Kirsten and Dan and they were great! They responded immediately, allowed me to get paperwork processed remotely so that we could be quick with the paperwork in the dealership. They were friendly and explained everything thoroughly. They made sure I got the absolute best rate and a warranty that worked best for me. Highly recommend! I’ve been to many other local dealerships in the past few months and was let down. They’ve definitely saved the day!
⭐⭐⭐⭐⭐ We had a great experience at NYE Chevrolet! Ray, Zach, and Mike were all amazing to work with and went above and beyond to help us. They made the whole process easy and stress-free. We truly appreciate everything they did for us! Highly recommend!
When I needed a new key fob a gentleman name Keith helped me get the best one for my key.Works perfect thank you
Mal and Destiny were excellent to work with, thanks for helping me buy the 4Runner I have wanted for a long time!!
I come to this Chevy dealership for almost two years now, and they take care of my vehicle every time. Jake is a good store manager and John is a good store manager also. They listen to me and give me great suggestions.
Polite and very helpful. Took my car in early when I dropped it off the day prior to my appointment and immediately diagnosed the problem. Stayed in communication regarding part arriving and service costs and timing. Highly recommend.
Brandon took us right in and had the vehicle all pulled up to complete the R-O the minute he saw the car in the lane! He applied a coupon and got the car done in the absolute fastest it has ever been done! Excellent service all around.
The dealership was clean with quick service and had knowledgeable service advisors I happened to have markan and she was wonderful
Matthew is a excellent sales person. I was very pleased with my experience. From the level of professionalism to kindness and patience. I was able to ask many questions about a used car without feeling pressured or like I was being a burden. Matthew provided the maintenance documents associated with my car purchase and even allowed me to get a pre-purchase inspection done on another car. I am very happy with my 2025 Toyota corolla
Always quick, prompt and fair service. Online scheduling makes it easy to plan around service. The video inspection is a nice touch too.
Great service good communications service rep was very professional and. Courteous. Truck runs great thank you
Did the work perfectly and was happy to do extra. Really appreciate the thoroughness. Thank you
Very satisfied with the service at Nye Chevrolet. We got an appointment very quickly and they are always a pleasure to do business with!
We love Nye VW!! Friendly, courteous, honest people…from the greeters to the sales floor to the service department. Highly recommend!
Alex and Matt are tremendous assets to your dealership, and their dedication to customer satisfaction deserves recognition. Thank you both for treating me with respect, kindness, and, most importantly, like family. You didn’t just sell me a beautiful new Bronco — you gave me a car-buying experience I’ll remember for years to come. Five stars aren’t enough! I would highly recommend Alex and Matt to anyone looking for an exceptional vehicle-buying experience!
Very pleasant experience and Mallory was amazing as well as everyone else there! Beyond courteous!
Ray was great to work with. He presented various options to help us make the right purchase. All were very friendly and made us feel like we had not only bought a great vehicle, but also made some friends
They got started on fixing my 21 Ford bronco sport the new part made the light on the dashboard go out
Was able to schedule the appointment on the weekend without an issue. Was greeted promptly and was treated very well. Was thanked for my continued business with the dealership and my vehicle was tended to immediately. Got exceptional service and my vehicle was returned in perfect working order. The service department does make the difference when purchasing your next new vehicle and this only shows I made the correct choice.
Great experience. Body shop did some repairs then I had a few service items taken care of. Both Alisa and Keri were great to deal with. They communicated what repairs were required immediate attention as well as what I could expect to replace the next time I came in for an oil change.
Everyone is very nice and helpful. Great experience. I am a new customer because of how I was treated.
Keri is a fantastic asset to NYE, she is the reason that I continue to come back to NYE. Customer service means more to me then how fast a job can get finished
Nye personnel are always greeting you and offering assistance which is greatly appreciated,and the experience of working with Eric and Tamera was great.
After searching for weeks for a truck, we were getting pretty discouraged. Then we went to Nye after learning they had 400 used vehicles. We found the truck we wanted, had a low-key negotiation, and bought the truck that very day. Kaitlyn Croniser was a wonderful sales rep, and she made the buying process enjoyable. We are very excited to have our Ford Ranger, and we highly recommend the Nye Automotive Group.
Mallory and Destiny were very professional and attentive. I felt comfortable and appreciated by your team.
Amazing experience at this service department....... I was passing through town, just purchased an F-250 from a private seller and had an oil issue with a 6hr drive ahead of me. Had a trailer attached, that I could not detach, so they couldn't even bring the truck into the shop to fix.
They took me in as a walk-in, did an oil change in the middle of the parking lot, and had me back on the road in an hour!
Thank you Alisa and the service tech (sorry forgot his name). At this place, they have not forgotten customer ... Read More Google - Oct 26, 2026
I worked directly with Alex. He was very professional and we were able to make a deal. The whole experience was enjoyable and there was no pressure whatsoever to make the sale. 10/10 would recommend to a friend and will continue doing business here in the future!
UPDATE! I heard from management and they refunded today's bill along with a sincere apology.
Service Department is terrible. Scheduled an appointment for an oil change 1.5 weeks in advance. Showed up for my appointment and was told everyone was at lunch and the tech that was going to do my oil change had called in. They asked me to reschedule so that I wouldn't have to wait for 2 hours. I rescheduled for the following Monday at 8am. It is now 10:40am and I am still sitting in the waiting room. I was due for an inspection and no ... Read More Google - Oct 26, 2026
they were very courteous and prompt on the phone. they fitted us in the schedule. we were from out of town and develop an issue with the car. Got the car done in a timely manner with very reasonable costs. When we picked it up. they explained in detail what the problem was and what they fixed. Was very happy with the people there. Thank you NYE Chevolet!
Service department is great. Service Manager very knowledgable and understanding. No xxxxxxxx, just great service.
Scheduled an oil change over the phone and booked an appointment the same day. Fast, friendly service.
I had an urgent issue with my RAV4 hybrid. It died in a parking lot and would not start. The dealership closest to me, from where we purchased it, said they could not help me for months. The next closest dealership said they could help, but someone would have to call me back. Still waiting on that call. On the other hand, Nye got me in right away and had it fixed the next day. Everyone I interacted with was empathetic and informed and helpful. I am very grateful for their support and insights and guidance. Highly, highly recommend.
Great experience Jeff and Mathew were very helpful!!!
Outstanding service and professional support as always! The Team at NYE is by far the best!
Smooth and quick
Im recognized, treated beautifully and they even made me a cup of coffee Kind , thoughtful