Customer Testimonials
Very helpful and friendly service. I would recommend nye chevy service to everyone. Thanks for the service.
Easy & pleasant on the process on purchase and service . Zack & Mark were great to deal with.
My experience with NYE has always been GREAT! This was my third purchase from NYE.
Couldn't have been easier. Scheduled on line, showed up at my appointed time and they got my truck right in. Waiting room was comfortable. Done in less than an hour. Would definitely use again. Went in for a NYS Inspection.
Easy buying experience Had the vehicle I wanted Eli was great to do business with Finance office took an unnecessary amount of time
Knowledgeable. Friendly person. Professional staff Andrew answered my questions. The recall was done that day however I got a text message the day after that the part is in to call make appointment to install. I figure a lag in the computer system.
Great customer service. Mark the facility manager went above and beyond. He deserves a raise, as he was swamped with issues but made it all happen.
Very good service and nice people thank u for the great service see u in 6 months
Management and sales team was wonderful. Kind, professional and very accommodating. Thank you AJ and Mallory
Great service. Prompt and efficient staff; professional technicians; informed me of parts status, and progress of work. All personnel friendly and attentive.
Great staff, it’s a pleasure to go to this dealership. I will be going back for Sevice.
Promt,courteous and professional at all times. Making the appointment was super easy and fast. Definitely recommend to anyone.
Alisa was communicative and explained all of my vehicle’s needs with great detail. The service was quick and easy! Always a great experience with her. Give this girl a raise!
Got the work done in a timely manner and answered all my questions on the vehicle
All involved with my time at the dealership and the transactions were patient and caring about what I was looking for .
All the staff are very kind, polite, and upfront about cost and time expectations. Comfortable waiting area.
Michaela was an excellent sales person and host during my purchase of a new EV. After a test drive in a hurricane storm she was able to connect all the features and set me up right. Thank you to her and the team there at Nye.
Service attendant was efficient, hospitable and listened to my need. When I called to make an appointment they were able to get me in on a short notice even though I did not purchase my car from them. I greatly appreciated them getting me in for my service. So much that my husband was there the next day for his. Will continue to support NYE.
Work was done much faster than expected…..pleasantly surprised and pleased. Would definitely recommend for body work.
They listen and they explain. In may case, it was necessary for them to be an advocate with an insurance company and they did so flawlessly. I spent the last 18 years using a different Toyota dealer's service. I wish I had come to Nye 18 years ago. Simply great!
She was polite, courteous got my oil change and my inspection and they did other things
Nye ford has some really great people working for them they went out of there way to make sure I had everything I needed and more
They said it would take a few days to fix my car, it was done after one day. They also vacuumed all my carpets and washed my car
Was a wonderful experience working with nye and I definitely would recommend this dealer ship to everyone. Excellent service and attention to details. Job well done
Super easy buying process, I was in and out of there in less than and hour!
We were very comfortable from start to finish with the deal. We were completely satisfied.
Faith McNett, saleswoman ,was very delightful and great to work with on my purchase she kept me updated on everything that was happening as soon as she got the info. The finance department was great as well easy process with no hassles
Eeveryone was friendly, and professional. Knew what to do and did it . Service was completed in a timely manner.
The people and service at the dealership is always good. The AI assistant for the phone is horrible.
Nye Ford did a great job getting my truck reprogrammed for the recall. It is good to know that he was able to come to my house and Foxx the issue. I would recommend Nye Ford to everybody i know.
Friendly, knowledgeable staff. Oil change in a timely manner. I have been going there for 7 years because of the employees.
Very friendly and helpful with fast and excellent service, They accommodate the needs in a fast and efficient manner!
I would recommend someone to get a vehicle from there. This is my second vehicle I purchased from there!
Ive been buying and servicing my cars at Nye for 30 years. They're top notch….courteous, friendly, honest and skilled.
They were very professional to deal with as far as working with me with my trade in, and the whole process went very smooth from the test drive to the time they gave me the keys to my new truck.
I spoke with Dave Hall from NYE today. .He was very personable and emphasized the importance of customer satisfaction and the goal of NYE to insure this goal is met. He listened to my concerns and was very helpful in correcting the problem. I am well satisfied with the call and the effort made by Mr. Hall to achieve the goal of customer satisfaction. We love our vehicle and will definitely continue to return to NYE when needed.
Service and work outstanding work recall explained and no issues! Being aware of the customers position is a major factor!
Emily did a fantastic job as a sales agent. very knowledgeable about the truck and the sales process.
I am very please with the service that I have received from NYE Buick GMC
Easy to make appointment Friendly staff Clean waiting room Kept my car clean Didn’t take long to complete service
It was easy to get a convenient appointment. The staff were friendly and the service was done in a speedy manner. I didn't have to wait long. I'll return again.
They gave me top dollar for my trade and made the transaction fast and easy.
Replaced the defective oil filter and got me back on the road in no time.
Tammy went above and beyond to get me quality service and a discount. They were flexible, fair, accommodating and quick!
Great service and communication throughout the process. The work was done in a timely fashion and our customer service representative was great. I have always had a great experience at NYE Toyota
Service writer was apparently too busy to explain the cost of this service, I was shocked at the cost of replacing a cabin air filter. I would have passed on this work if i had known the cost.
We are always treated like family at Nye Chrysler Dodge Jeep Ram. Everyone is friendly and helpful.
Josh was excellent, knowledgeable and friendly. I felt it was important I was happy with the service provided and questions about my vehicle warranty were answered.
Happy with the service I receive here and am so happy they are in town.
Professional, working in a timely manner, kept me informed, found my problem and quoted me a price to fix.
Great experience! Never felt pressured. Staff worked unbelievably hard to secure my business. I highly recommend buying a vehicle from this dealership.
My truck had many issues Brandon and the service team worked and worked till all issues were resolved
Great service! They got our truck in super fast and had it fixed and back to us!
Service was amazing Emily was very communicative Very please with the service Comfortable knowing NYE is taking care of us
Easy transaction with knowledgeable staff The sales staff starting with Trisha was precise and the transfer to salesman went smooth even when he was off Rich jumped in and was very helpful, yes keep him around still??
Mallory was very professional and a pleasure to work with. Nye Toyota offered a very good deal on my new Tacoma. Thank you
Nye ford has great service people that work for them help me with everything that I needed plus more I wanted to say thank you to them
I think Nye Ford is a good business but the prices are high. That's everywhere though!
Great service and communication by Brandon! He was able to get me in and flexible with my schedule
As usual for me, I waited until last minute for my yearly inspection. My lack of planning is never a problem with Cheyenne. I am very happy with the the service at Nye CDJR.
Outstanding service once again. The team was very helpful and professional. I’m at ease each time I have my vehicle serviced at NYE’s in Oneida.
Dylan was polite and respectful and he was very helpful in my situation. An asset to the service department.
They addressed my issue quickly and made the appropriate correction. Very happy with the service they provided.
The service department is easy to work with. They are professional and always meet me with a positive attitude
They are alway helpful during service calls and honest about wait times. They have great customer service.
This was my second time at this dealership in oneida and it was a good experience
Greeted immediately. Very polite and accommodating with my limited mobility at this trip to the dealership. The service person was very understanding and helpful.
I had a great experience with Nye Ford. I wanted to compare leasing vs buying and they did a great job explaining the difference. They also gave me a fir deal on my trade in. Alex was very professional and easy to work with
Toyota 20k service was done quickly and efficiently. Service adviser was friendly. Facilities and waiting area were clean and nice.
The staff made an easy purchase on getting our new 1500 .Thanks for all the help
Always treated good. Very polite and always explained what they do. Always answer my questions. So I understand
The process for servicing the car was very easy and convenient. The staff were friendly and helpful throughout. The car was completed on time.
Very quick in and out for a routine service, on line scheduling is a plus
It felt like a lot of high priced upselling. Buy this additional service, but that additional service. I was waiting to get told that I needed to rotate the air in my tires and change my headlight fluid. ??
The service greeting and practice was friendly, professional and timely. The service was quick and the waiting area was clean and inviting.
Great experience from start to finish! Joe and Dave were both great and went above and beyond to explain everything to me. They were professional but still very down to earth and made me feel very comfortable!
I had a nice experience setting up for my first oil change since the purchase of my vehicle. It was convenient having the drop box for keys , as I couldn’t get their during business hrs for a drop off .
Everything went smoothly with check-in.. My service was done quickly and I was checked out fast.
I appreciate the ease of making appointments and the staff are always friendly and helpful.
Brandon Carpenter was extremely accomodating. I went in for 30K mile service and oil/filter change thinking that I had an appointment, but my other had made the appointment at the other Nye! Brandon still got me in and the staff got me out in an hour. Great service!
Great group of people make you feel right at home and get you best price
Andrew is quite professional and personable. At my previous service he let me know that they'd need to order parts for a campaign and that he'd call. To his word, he called and set my next appointment at my convenience, not simply when they could fit me in, and my truck was serviced right away.
Another excellent and efficient visit to Nye's GMC Service Department! Brandon Carpenter's leadership taking care of our needs was exemplary.
Robert and Matt were so easy to work with and made the buying/financing process easy. They ensured me that if I had any questions or issues, at any time, that I can call. Robert kept in touch and made sure I was happy after the sale.
The sales people wer friendly and helpful and really worked to give me a deal thes was very fair
Courtney handled my service (oil change) and Eli assisted in getting my new leased vehicle as well as the manager Amash (sp)
Everyone was very nice and they were very accommodating for scheduling my service to be completed and in a timely manner
Very Professional staff, seamless processes. Simply the best dealership experience, and value you will find.
It's definitely not like the previous owners The employees knew you and your spouses names. They knew you when you called and they took care of you immediately. This owner has to much turnover in employees. Really not my kind of dealership.
Brandon is my favorite service advisor. He always takes the time to explain everything to me. My car is always finished when promised. I trust him and Nye Buick GMC for all my service needs.
Rich and his team were great. They helped me get into the car I wanted!
Tina explained everything, and assisted me with the loaner car that Ellie had set up for me on the previous day. Hardly any waiting. Easy.
Very easy appointment scheduling over the Internet on Sunday was able to get an appointment for Monday morning to get my RV inspected RV inspection went very smoothly friendly people will do it again
I recently purchased a car from Nye (sight unseen) with the very able assistance of Jeff Socha and his associates Matt Keller and Mark Rossi. They even delivered the vehicle to me in Victor, NY; a distance of about 100 miles from their dealership. The vehicle was exactly as represented and all aspects of the process were professional and satisfactory in every detail. I would highly recommend Nye and its people to anyone interested in a stress free purchase of a vehicle. Renny Bowers.
Purchased my 10th vehicle from Jeff Socha ! Steve & Matt are great too ! Will be back as long as Jeff is there !
Always have a great experience with this dealership and it’s staff, always very professional and friendly
Dealership was great to work with..no pushy salesman pushing a vehicle and they listen to you and very pleasant and friendly.Nice clean showroom and great selection to chose from and knowledgeable about the different cars.
Nice smooth process getting my 20 year old vehicle in and out. Will go there again.
Claire made the buying process a pkeasure.i didn't care for the warranty spiel
Highly recommend the service department at NYE Toyota! Express service was excellent! I was surprised and pleased that it was completed so fast!! Also easy to schedule an appointment within a reasonable time frame unlike another dealership in the area.